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Support
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Find answers, start a support ticket, or explore guides for your Amerencio services.
Support areas
Choose the type of support you need.
Each group has its own flow and specialists so you get help faster.
Account
Account
Login, profile, external accounts, account unlock, recovery, privacy and account access.
What is an XWMS account used for?
How do I log in to XWMS?
Can I connect GitHub or Discord to my account?
What happens if an external provider uses an email that is already linked to XWMS?
Why do I need to unlock my account for some actions?
View 10 questions in this group.
API
API
API clients, OAuth, domains, scopes, credentials, usage and integrations.
What is the XWMS API?
What plans are available for the API?
Do I need a paid plan to start with the API?
What is an API client?
What are scopes?
View 12 questions in this group.
Pricing
Pricing
Current prices, plans, subscriptions, setup fees, checkout, payments and invoices.
What are the current XWMS prices?
Is XWMS API Basic free?
What does XWMS API Pro cost?
What does XWMS Studio cost?
What is the difference between monthly and yearly Studio?
View 12 questions in this group.
Security
Security
2FA, verification codes, OAuth warnings, domains, secrets, logs and sensitive actions.
Does XWMS support two-factor authentication?
Why does XWMS ask for a verification code?
Does XWMS send email codes when 2FA is enabled?
How should I protect my API client secret?
What should I do if a client secret is exposed?
View 10 questions in this group.
Studio
Studio
Studio websites, shops, builder pages, products, appointments, domains and setup services.
What is XWMS Studio?
Are websites and shops separate products?
What does XWMS Studio cost?
What is included in XWMS Studio?
What is Studio Startservice?
View 12 questions in this group.
Live support
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