Can I recover access if I cannot log in?
Yes. Use the account recovery flow when you cannot access your account. Amerencio may ask for additional verification before access is restored.
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Account
What is an Amerencio account used for?Your Amerencio account is used for login, security, Studio access, API access, payments, invoices, external login accounts, privacy requests, and account recovery.
Account
How do I log in to Amerencio?Go to the sign page and log in with your email address, password, or a connected external provider such as GitHub or Discord when that provider is enabled for your account.
Account
Can I connect GitHub or Discord to my account?Yes. External login accounts can be connected from your account area. For security, Amerencio may ask you to verify your account before a provider is connected.
Account
What happens if an external provider uses an email that is already linked to Amerencio?Amerencio asks you to verify the existing account first. After successful verification, the provider can be connected to that account instead of creating a duplicate account.
Account
Why do I need to unlock my account for some actions?Account unlock protects sensitive changes such as password changes, external login connections, subscription actions, privacy requests, and security settings.
Account
Which verification method does Amerencio use?Amerencio automatically uses the strongest available verification method for the account. If 2FA is active, you enter the authenticator code. If 2FA is not active, Amerencio sends an email verification code.
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